Interactions that have been assigned to you can be automatically synchronised with your Outlook, Google or Apple calendar, or any other calendar that supports the iCalendar format.
Step 1: Go to Community > Interactions > Subscribe to calendar and copy the 'Calendar URL'.
Step 2: Add the URL as a subscription in your mail client, by following the relevant instructions below.
Google Calendar
- Sign in to Google Calendar.
- Click on the plus sign on the left (Add other calendars) and select From URL or go to Settings > Add calendar > From URL.
- Paste the URL you copied from One Community in the 'URL of calendar' field and save the calendar.
- Done! Your to-dos will now automatically synchronise with your Google Calendar.
Outlook.com
- Sign in to Outlook.com.
- At the bottom of the navigation pane, select Calendar.
On the toolbar, select Add calendar > From internet.
Apple Calendar
- Go to https://support.apple.com/en-gb/guide/calendar/subscribe-to-calendars-icl1022/mac.
- Follow the instructions in the Subscribe to a calendar section.
- Done! Your to-dos will now automatically synchronise with your Apple Calendar.